Nominate Now for HDI Awards!

Is there an outstanding support analyst or desktop support technician in your organization that you feel is deserving of recognition for their commitment, dedication, and service to your customers? Here's your opportunity to see them recognized for their efforts.

Click here to learn more about the nomination requirements and to submit your nominations for the HDI Analyst of the Year and HDI Desktop Support Technician of the Year awards! The deadline to nominate is October 31, 2016.

Upcoming Chapter Meetings and Events

October Chapter Meeting
Finding the Magic in the ITSM Industry Analysts' Reports
Date: October 14, 2016
Time: 11:30am - 3:00pm
Location: 1225 Washington Pike #200, Bridgeville, PA 15017

Finding the Magic in the ITSM Industry Analysts' Reports
by Jarod J. Greene, Cherwell Software - Vice President of Product Marketing

Almost every ITSM tool-buyer will look at an industry analyst report before they make a selection, since the reports offer important insight into sales and marketing momentum and provide useful feedback on how well a certain product performs.

However, very few IT organizations delve beneath the surface to understand exactly how these analyses are conducted and what the placement, size, and color of the dots actually mean. By understanding these specifics, organizations can make more informed decisions on future purchases, thereby minimizing the chance of losing time, energy, and money due to bad investments.

In this interactive session, former industry analyst Jarod Greene will break down ITSM industry analyst reports including myth-bust commonly held beliefs.

Register Now!

2015 Circle of Excellence Presidents Circle

HDI Steel City has been recognized as an HDI Circle of Excellence President's Circle Chapter for 2015. The Circle of Excellence is designed to recognize the chapters who are not only meeting the minimum standards for an HDI local chapter, but are following the best practices which ensure value is being provided to the membership. The President's Circle is the highest level of recognition which is achieved through a survey to the membership which confirms the local chapter provides good programming and value. Thank you to our membership, officers, and sponsors for your commitment to our chapter!