March Meeting Announcement
How to Revive Potential Zombies in the Workplace
Please join us at our monthly meeting where Kevin Smith, Assistant Manager of the Computing and Technology Services Help Desk at Duquesne University, will discuss ways to revive these zombies. Visit our Meeting Information page for more information.
Circle of Excellence Survey
HDI Steel City has been recognized as an HDI Circle of Excellence Chapter for 2013. Now we need your help to earn the distinction of being in the "President's Circle"! Please take a moment to complete a quick, three question survey which is designed to get feedback on the chapter directly from our members.
You can find the survey HERE.
Be sure to select ‘PA – Steel City’ as your HDI Local Chapter. The survey closes on Friday, March 7, 2014. Your opinion matters, so please take a moment to tell us how you think we're doing - and thank you in advance for your participation!
2014 HDI Conference & Expo
Are you ready to interact with more than 2,300 IT service and technical support professionals and address today's most pressing service and support challenges? Only HDI's IT service and technical support conference, with its expansive resources, can bring you strategies for achieving service management excellence. Facilitated by industry thought-leaders, practitioners and process experts from around the world, the HDI Annual Conference is the largest, most-respected technical support educational event. For more information and to register please visit www.hdiconference.com.
Are you planning to attend the conference? If so, please email us to let us know! At the conference, HDI Steel City will reserve a special area in the lunch hall for a meet-and-greet. If you are free, be sure to stop by for a little fun and networking with other Pittsburgh area professionals. More details will be available closer to the conference. But first, be sure to let us know that you are attending the conference!
Membership has its privileges! Be sure to take advantage of your member discounts when registering for the HDI Annual Conference & Expo.
- HDI Conference Alumni receive an additional $100 off Conference & Expo and Executive Connections packages.
- HDI Members with a Professional (and Above) Membership receive $200 off Conference & Expo and Executive Connections packages, plus $100 off two- and three-day pre-conference workshops.
- HDI Members with a Resources Membership receive $75 off Conference & Expo and Executive Connections packages.
2013-2014 HDI Awards
Congratulations to the 2013-2014 HDI Steel City Award Recipients! These awards recognize the individuals that have most enhanced the image of the support industry by achieving and maintaining the highest standards of excellence in service and support.
2013-2014 Analyst of the Year
Courtney Thomas, University of Pittsburgh, Financial Information Systems
2013-2014 Desktop Support Technician of the Year
Andy Flemm, University of Pittsburgh, Financial Information Systems
New HDI Membership Model
Exciting things are happening at HDI! A new membership model has just been released. The new HDI membership model includes more benefits than ever before, putting you in control of your career and making it easy to select the membership level that’s right for you! Click here to explore each of the new membership levels in detail. Current Members, Don’t Fret! You can keep your current membership until it expires, or make the switch at any time by reaching out to the HDI Customer Care Center at 800.248.5667 or support@ThinkHDI.com.