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Nominate Now for HDI Awards

Each year, HDI awards the highest honors in the IT service and technical support profession. These awards recognize the individuals that have most enhanced the image of the support industry by achieving and maintaining the highest standards of excellence in service and support. Do you have an outstanding employee that you would like to recognize? If so, nominate them for the HDI Analyst of the Year and Desktop Technician of the Year Awards!

For more information and to nominate, visit our HDI Award Nominations page. The deadline to nominate is Saturday, October 31, 2015.

Upcoming Chapter Meetings and Events

August Special Event
Malcolm Fry Northeast HDI Tour: Get smart!

Date: Monday, August 24, 2015
Time: 11:30 am - 3:00 pm
Location: Holiday Inn Express & Suites, 875 Greentree Road, Pittsburgh, PA 15220
Click Here for Event Details and Registration

September Chapter Meeting
Augmenting Knowledge-Centered Support with Proactive Knowledge Management

Date: Friday, September 11, 2015
Time: 11:30 am - 3:00 pm
Location:Development Dimensions International, 1225 Washington Pike, Bridgeville, PA 15017
Click Here for Event Details and Registration

Welcome New Steel City Board Members

We would like to welcome the new officers to the HDI Steel City Board! Additionally, several existing board members have changed positions. Click here to meet the HDI Steel City Officers.

Shannon Reed
Co-VP of Communications
Senior Analyst, Giant Eagle Technology Service Desk

Del Rippe
Co-VP of Programs and Sponsorships
Support Center Manager, MSA Safety

Russ Reihart
Co-VP of Memberships
Technology Support Specialist, Penn State University

2014 Circle of Excellence

HDI Steel City has been recognized as an HDI Circle of Excellence President's Circle Chapter for 2014! The Circle of Excellence is designed to recognize the chapters who are not only meeting the minimum standards for an HDI local chapter, but are following the best practices which ensure value is being provided to the membership. The President's Circle is an additional level of recognition which is achieved through a survey to the membership which confirms the local chapter provides good programming and value. Thank you to our membership, officers, and sponsors for your commitment to our chapter!

Congratulations to the 2014-2015 HDI Steel City Award Recipients

Each year, HDI awards the highest honors in the IT service and technical support profession. These awards recognize the individuals that have most enhanced the image of the support industry by achieving and maintaining the highest standards of excellence in service and support. Congratulations to the Steel City 2014-2015 Award Recipients!

Analyst of the Year
Chynna Sherry
Support Analyst, University of Pittsburgh

Desktop Support Technician of the Year
Adam Imel
Service Desk Technician Level II, Continuum

Congratulations Pittsburgh HDI Service Improvement Award Finalists

HDI Steel City is excited to announce that two of our Pittsburgh member companies have been identified as finalists for the HDI Service Improvement Award! This award recognizes an organization that has successfully implemented or improved one or more service offerings.

Congratulations to Continuum Managed IT Services and UPMC! Both companies are being honored at FUSION 14 where the winner will be announced.

HDI Steel City Officer Wins International Award

Please join us in congratulating Carrie Armstrong for winning the very first HDI Local Chapter Officer of the Year Award. The HDI Local Chapter Officer of the Year Award honors a hard-working volunteer leader from the HDI local chapter community. Congratulations Carrie! See her acceptance speech here.